Everything you need to cover My Client is the Devil — descriptions, images, and interview material. For bookings and questions, use the contact below.
My Client is the Devil (And Other Myths) is a sharp, honest field guide for account managers and consultants who are done blaming the client and ready to get good at the work.
Written from forty years of Mark McKinney and Steve Fedorko's work with businesspeople managing client pressure, My Client is the Devil (And Other Myths) gives client-facing professionals the moves to stop surviving and start owning the work: managing your own reactions under pressure, running hard conversations without drama, and building the resilience to stay grounded when chaos hits. The revisited edition — written with Paul Drew, who carried the original through a decade and seven companies — updates the framework for a workplace reshaped by remote work, global teams, the gig economy, and AI.
For interviews, review copies, and speaking inquiries: use the contact form — media and booking messages go straight to the authors.
